Info & Tools / FAQ / How can I connect myself to my personal customer area?

How can I connect myself to my personal customer area?

There are two different ways to connect to your personal customer area:

  • On the website www.lalux.lu you will find a lalux for you link button in the top bar, next to the language choice links. On the mobile version of our website this link is illustrated by a padlock. A click on this link brings you to a secured login-page where you will have to specify your login ID, and the password you defined during the first connection process.
  • You can reach directly the connection page if you are typing the URL https://laluxforyou.lalux.lu in your browser’s navigation bar. You should then follow the instructions given on the secured connection page.

The login ID you will need for the connection to your personal customer area is sent to you via postal mail by LALUX. If you did not receive your login ID yet you can ask yours by completing the'login ID request' form.