Customers/Insurances/Home/Home Assistance

Home Assistance

A defect or breakdown ?
Let professionals take care of you thanks to the unique assistance service. 
Help is just a phone call away, 24 hours a day, 7 days a week !

    1) Assistance

    • Has your key broken off in the lock?
    • Has your boiler broken down?
    • Is your toilet blocked?
    • Is your washing machine leaking water?
    • Has your fridge broken down?
    • Is your garage door blocked?
    • Do you have a wasp nest?

    In any of these situations LALUX will organise and bear the costs for the intervention and spare parts !

    2. Intervention following a covered claim

    • Repayment of your mortgage if the damaged residence becomes uninhabitable (for a maximum of 12 months and €20,000)
    • Guarding of your damaged residence (for 72 hours)
    • Assistance with relocation if the damaged residence becomes uninhabitable
    • Childcare and care for dependent individuals
    • Care for domestic animals
    • Securing your residence through a professional service

    3. Directory enquiries

    • About hospitals
    • About on-duty doctors
    • About on-duty pharmacies
    • Contact details for various tradesmen
    Personne costumée tenant un outil – super-héros de la sécurité au Luxembourg

    easyPROTECT Habitation

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