Customers/Insurances/Home/Home Assistance

Home Assistance

A defect or breakdown ?
Let professionals take care of you thanks to the unique assistance service. 
Help is just a phone call away, 24 hours a day, 7 days a week !

1) Assistance

  • Has your key broken off in the lock?
  • Has your boiler broken down?
  • Is your toilet blocked?
  • Is your washing machine leaking water?
  • Has your fridge broken down?
  • Is your garage door blocked?
  • Do you have a wasp nest?

In any of these situations LALUX will organise and bear the costs for the intervention and contribute to the cost of spare parts !

2. Intervention following a covered claim

  • Repayment of your mortgage if the damaged residence becomes uninhabitable (for a maximum of 12 months and €20,000)
  • Guarding of your damaged residence (for 72 hours)
  • Assistance with relocation if the damaged residence becomes uninhabitable
  • Childcare and care for dependent individuals
  • Care for domestic animals
  • Securing your residence through a professional service

3. Directory enquiries

  • About hospitals
  • About on-duty doctors
  • About on-duty pharmacies
  • Contact details for various tradesmen
Personne costumée tenant un outil – super-héros de la sécurité au Luxembourg

easyPROTECT Habitation

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