In a world where digital confidence is the main currency, IT and telecom service providers (IT service providers, managed service providers, system integrators, developers, hosting providers, telecom operators) have become the prime strategic targets for cyber criminals. By compromising a single service provider, attackers can simultaneously access all of its customers’ systems. This is what’s known as a “supply chain” attack: a single hack that has the potential to affect dozens or hundreds of other companies. Between paralysing services, leaking source codes and customer login details, cutting communications for operators, and incurring contractual liability, the risks are no longer theoretical: they are commonplace.
A new reality for service providers
Cyber attacks are no longer a distant threat reserved for major companies. IT and telecom service providers are now a common target, directly threatening their customers’ data security as well as their own durability. The national cyber security authorities have confirmed that service providers have become a major vector for infiltration.
Cyber security has become vital: service providers’ security level is often lower than that of their key account customers, making them an ideal gateway. The consequences are immediate and severe: the domino effect on customers (paralysis of IT systems, cutting operators’ networks) interrupting hosted services, theft of data and source codes, and incurring contractual liability in a way that could threaten service providers’ veritable survival. The question is no longer whether they will be attacked, but when.
easyPRO Cyber: A global approach based on three pillars
In the face of this increased threat, a simple response is no longer adequate. You have to adopt a structured strategy, based on three essential pillars and implemented concretely by the easyPRO Cyber solution: Anticipate, Respond and Repair.
1. Anticipate: Proactive prevention
The easyPRO Cyber approach begins way before an incident occurs. It starts with a free cyber security scan, which gives you a precise score for the level of vulnerability of your company. This diagnosis allows you to identify weaknesses before they can be exploited, thus significantly reducing the risk of attack.
Thanks to the Dattak Defense platform, the insured party benefits from continuous surveillance and real-time alerts to detect anomalies, a useful addition to your usual IT service providers. The approach also includes advanced audits and simulated phishing campaigns, designed by experts, to raise your employees’ awareness of human errors, which are often the main cause of intrusions.
2. Respond: Immediate intervention 24/7
When an incident occurs, every minute counts. easyPRO Cyber is supported by its partnership with Dattak to mobilise more than 50 specialists (cyber, legal and crisis management experts) who can intervene 24/7. The response time is under 2 minutes.
This responsiveness allows you to contain the attack, to secure your systems and to manage crisis communication so that you can preserve your company’s reputation. The support also covers regulatory notifications and the associated costs, ensuring comprehensive assistance when dealing with events such as email fraud, cyber extortion or a data breach.
3. Repair: Financial protection and continuity
The solution reimburses any losses suffered, allowing you to deal with the consequences of the attack more calmly. Cover includes:
- Restoration of your systems and data.
- Operating losses calculated based on the peak of your activity (and not the usual average), vital for high-demand periods.
- Ransom negotiation costs in the event of cyber extortion.
- Legal defence costs and related procedures if a third party (client, partner) is impacted.
Furthermore, easyPRO Cyber offers you the freedom to retain your trusted service provider in the event of an incident. Their fees will be paid once the quotes have been validated, allowing you to work with an IT expert you already know, while benefiting from insurance protection.
Service provider case: Ransomware attack and domino effect
A service provider managing the IT systems of several SMEs was a victim of ransomware that entered through a compromised remote maintenance account. The attackers hacked the provider’s servers, then branched out into several of their customers’ environments via VPN access. Several of their clients’ businesses lost access to their data simultaneously. The service provider had to deal with multiple contractual claims and a major confidence crisis.
| 1 800 € | for emergency support |
| 1 800 € | for the costs of identifying the security breach and the IT expert |
| 10 000 € | for the legal costs associated with the customers’ contractual claims |
| 10 000 € | for the intervention by crisis-management and communication experts |
| 50 000 € | for restoring the IT system |
| 10 000 € | for the costs of notifying the regulatory authorities and customers |
| 5 000 € | for monitoring compromised data |
A solution that is accessible to all professionals
LALUX Assurances’ ambition is to make cyber insurance accessible to even the smallest organisations, thanks to our simplified procedures. The premium is determined according to the initial assessment and the business’s turnover, making protection affordable for everyone. Whether it’s to cover malicious intrusions, human errors, email fraud or system faults, easyPRO Cyber offers 360° insurance.
Conclusion: Don’t put up with it any longer, protect yourself
It’s time to move on from reaction to prevention. easyPRO Cyber is the solution that connects prevention, expert support and comprehensive cover in the event of an incident. It allows you to anticipate threats, secure your systems and guarantee continuity of your activity with complete peace of mind.
The first step is free and simple: request your cyber security scan to assess your vulnerabilities now.
By acting now, you can not only protect your data but, above all, your customers’ trust and the sustainability of your business.
easyPRO Cyber
Quote request