easyAPP for DKV Luxembourg customers
As a DKV Luxembourg customer, you are enjoying the convenience of the online services offered by the yourDKV online customer portal: refund requests for medical expenses, requests for coverage of hospital costs, changes to personal data, etc.
We invite you now to discover easyAPP from the LALUX Group, a customer portal and mobile application (iOS, Android) that offer you all these features and a lot more. Secure and available on your favorite device, this personal space brings together all the information and services related to DKV Luxembourg health insurance and your other LALUX insurance policies.
Please note: yourDKV will no longer be accessible in the course of the first semester of 2023!
Refund of medical expenses
Take advantage of the practical and popular features of yourDKV in easyAPP: refund requests for your medical expenses, submit dental cost estimates or request reimbursements for your hospital stays.
Enjoy quick and easy access to a multitude of insurance services, available from home or from anywhere in the world, 24 hours a day.
Submitting a claim
Also a LALUX customer? Report your home or car claims (with or without third parties) remotely by attaching photos of the damage. Consult the details of the claims and follow their progress in real time.
Get fast and efficient help in case of emergencyby calling the various LALUX Group assistance services directly via your easyAPP: Home Assistance, Top Assistance or DKV Luxembourg medical assistance.
Add a non-subscribed guarantee
Optimise your protection in a few clicks and add one of the non-subscribed guarantees to your insurance contract.
A question about the mobile application LALUX easyAPP?
A question concerning the customer area easyAPP Home?